SUMMARY
Works under the direct supervision of a licensed pharmacist. Assists pharmacists in the preparation of prescriptions. Provides excellent customer service to ensure that the patient has an positive shopping experience and customer satisfaction. Provides fast, friendly, helpful, and efficient service to all Price Chopper customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Consistently works to provide fast, friendly, helpful, and efficient customer service at all times to ensure that the customer has a positive shopping experience and customer satisfaction. Responsible for smiling, making eye contact, and thanking customer upon fulfilling customer's request. Obtains information for new prescriptions presented in person, insurance and coverage, date of birth, name legibility, phone number and address Maintains a neat, clean and organized workstation, according to 5S standards, including fill pharmacy supplies, vacuum, dust/face, disinfect counter tops, clean sink, straighten workflow area, clean counting apparatus, empty trash Answers phones to obtain proper prescription refill information, refer all patient questions and concerns regarding medications and therapies to the pharmacist, refer all doctor calls to the pharmacist, answer questions regarding third party billing issues and other questions, which do not require the professional judgment of the pharmacist. Retrieves drugs and related products from stock for Pharmacist's use and display. Receives inventory orders, tags and verifies that the drug is in the order, and communicates to pharmacist any overage, shortage or substitution of drug product in the order Stores drug products according to pharmacy policy including temperature requirements, and security Controls inventory for over the counter products. Ensures proper ordering and display of these products. Assess, input and retrieve information from the computer Performs pharmacy functions in an accurate, efficient, and friendly manner. Operates cash register including cash, checks, credit card charges, coupons, insurance signature logs, pseudoephedrine logs, and offer pharmacist counseling. Controls shrink through adherence to related policies and procedures. Performs administrative duties of the pharmacy Develops a positive relationship with Price Chopper employees and customers. Presents a professional image including wearing nametag and proper dress code Aspires to become pharmacy technician, willing to learn and train in pharmacy skills Complies with to all company policies and procedures. Performs other related duties as assigned by management
MINIMUM QUALIFICATIONS
Strong customer service skills. Be a team player. Basic mathematical skills and aptitude. Good spelling and reading abilities. Willing and able to take direction. Good typing skills.. Knowledge of Microsoft Outlook. 18 years of age. Ability to read and write at the 8th grade level. Basic mathematical calculation skills. Good spelling and reading abilities. Good typing skills. Pharmacy experience. Satisfactory performance reviews. Excellent communication skills. Ability to convey information both verbally and in writing effectively.
